FREQUENTLY ASKED QUESTIONS

Q : Why should I store with Redwood Mini Self Storage?

A : Our friendly staff is available to serve your needs and our managers live on-site. All units are ground level and the facility is gated, needing an access card to enter. We are a neat, clean facility, are well lighted and completely fenced. You lock your space and keep the key. Easy Freeway access.

Q : What are your hours of operation?

A : Office Hours:9:00am – 5:00pm Monday through Saturday, Sunday 9:00am – 1:00pm

Gate Hours:7:00 a.m. – 9:00 p.m. 7 Days a week

Q : What sizes do you offer?

A : We have the following sizes: 5X5, 5X10, 5x15, 10X10, 10X15, 10X20, 10x30

Q : What size do I need?

A : These Are Suggested Storage Ideas:

5 x 5’Tall utility closet, small furniture, boxes, seasonal items

5' x 10'Approximately 1 to 1.5 rooms of furniture. Lots of boxes

10' x 10' Approximately 2 to 3 rooms of furniture and boxes

10' x 15' Approximately 3 to 4 rooms of furniture. Boxes, small sports car

10' x 20' One car garage size. 5 to 6 rooms of furniture

10' x 25' 6 to 8 rooms of furniture. Large vehicles, commercial storage

10’ x 30’ Longer than a single car garage

Q :Do you sell boxes?

A: Yes, we sell four sizes of boxes and other miscellaneous moving supplies.

Q : When is rent due?

A : Rent is due the 1st day of the month. There is a 10 day grace period. A late fee is incurred, based on the size of the unit, on the 11th day of the month.

Q : When do I get my deposit returned?

A : When you give 7-day notice of vacating your unit, vacate your unit, take your lock off the door, sweep-out unit without any damage, and return entry card, you will receive your deposit within two weeks.

A : Costs include a $5.00 administrative fee, first month rent and a refundable deposit of $20 which is fully refundable when you move out. First month prorating will differ.

Q: Will my stuff be safe at Redwood Mini Self Storage?

A : We have a coded gate security system and the site is completely fenced. We also have managers who live on site.

Q : What can’t I store at Redwood Mini Self Storage?

A: Common sense and state laws determine what can be stored. Since you alone have access to your space, do not store anything that needs a controlled environment. This would include live animals and plants, explosive or flammable items, toxic materials, food or liquids. Do not tempt unwanted critters with food, candles, dried flowers or your favorite sweater.

Q : Do I need insurance for my stored property?

A: We do not provide insurance for your stored property. However, we recommend that you insure your property. Check to see if it is covered by your homeowner’s or renters’ insurance. We can provide you the name of an insurance carrier that specializes in self storage.